1. Information Collection
M/s. Explorex Technologies Pvt Ltd operating with brand EXPLOREX will obtain the following types of information from or concerning you, your mobile device or your computer system which may include personal information that can be used to identify you as specified below:
User Provided Information: You provide certain Personally Identifiable Information, including but not limited to your mobile phone number, name, gender, occupation and date of birth, IP Address and mobile or computer device information etc. you hereby agree to provide M/s. Explorex Technologies Pvt Ltd a right to use such information for providing Services and also warrant that you have all requisite rights in your favor to share this information with M/s. Explorex Technologies Pvt Ltd. to ensure a better user experience.
M/s. Explorex Technologies Pvt Ltd may receive data whenever you connect with an application. This may include date and time using the application, the web address, IP address information, browser and if you are logged into M/s. Explorex Technologies Pvt Ltd and your authentication tokens used on such sites. Your authentication tokens may be saved on the server for the sole purpose of seamless posting to the same site by you in the future through the Application.
2. Storage of information
We store your personal data and information in our database. We reserve a right to retain your personal data and information for indefinite period even after the termination of your account. This is carried out for security reasons or legal requirements and other future purposes.
3. Security of Personal Information
We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on need to know basis only.
Such measures may include, with appropriate use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.
However, M/s. Explorex Technologies Pvt Ltd cannot guarantee in any way with respect to any Personally Identifiable Information or Contents that you upload transmit, share or display through the Application, the Services and you do so at your own risk.
Using unsecured or other unprotected networks to send messages and use of other features through the M/s. Explorex Technologies Pvt Ltd application is not recommended. If M/s. Explorex Technologies Pvt Ltd learns a security breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.
We may collect location data for use in the improvement of Services and users may also voluntarily share their location with other users via the Application.
Further, we may also store information relating account details, location tag. If the recipient can be messaged via the Application, the message is delivered to that recipient via data service routed through our servers. Any messages that are undelivered are held on the M/s. Explorex Technologies Pvt Ltd servers until they can be delivered or for a period of 30 days whichever is earlier. Messages and files that are sent through the Service temporarily reside on our servers for a short period of time until delivery of such messages or files to the intended recipient is complete. We may use third party servers having industry standard security measures to provide you the Services.
M/s. Explorex Technologies Pvt Ltd may retain date and time stamp information associated with successfully delivered messages, the M/s. Explorex Technologies Pvt Ltd members involved in the messages and any other meta-data associated with your use of our Services as well as any other information which is legally compelled to collect in accordance with retention policies applicable under Indian law.
We store your latest search of articles in our app and website and other information to serve you better with required updates and for promotional activities.
5. Use of Information
We do not sell your personally Identifiable Information that we collect with any third parties for use for commercial, advertising and or similar marketing purposes without your consent.
6. Passwords and account security
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
8. Security Precautions
Our Website/ mobile application has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
9. Your Conduct
(a) You represent and warrant that: (i) your use of the website/application or the Services will be solely for purposes that are permitted by these Terms; (iii) you will provide true and accurate information about yourself (including your mobile phone number and other numbers in your address book) for use of the Application or the Services; (iv) your use of the Application or the Services will at all times comply with applicable laws.
10. Sharing Personally Identifiable Information
We may share Your Personally Identifiable Information and Contents to:
1. To provide Services to you and to allow you to transmit your user-generated content which is analyzed for submitting videos;
2.To provide you with relevant content, Services or advertisements in accordance with your usage of the Application and any other information available with us.
3. To verify your identity.
4. To allow you to use your account on multiple devices;
5. To monitor, detect and deter unauthorized or fraudulent use of, or abuse of, Services to improve and/or optimize the Services;
6. To enable us to provide customer support, and to respond effectively to your inquiries and claims;
7. To conduct user surveys;
8. To provide you with information regarding new Services;
9. To measure the effectiveness of advertisements that we place on the Internet or in other media;
10. To notify you of any other important information regarding Services, if necessary;
11. To aggregate anonymized statistical data regarding Services; and
12. To comply with applicable laws or legal obligations.
13. We may disclose your information for law enforcement if needed.
We collect and store your service usage and transactional information in order to enable you to view certain details of all your transactions usage which have been made using our Services, to provide you uninterrupted and satisfactory Services, to administer our relationship with you, to comply with any statutory or regulatory requirement, to monitor your use of our Services for the purposes of ensuring compliance with our user rules.
You agree that M/s. Explorex Technologies Pvt Ltd has the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and Services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by us to any other entity or organization located in India or outside India only in case it is necessary for providing services to you in connection with Application/services. Except with your consent including under this Agreement for specified purposes, we will not disclose any Personally Identifiable Information to any third party expect for the purpose of providing you Services. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.
In the interest of protecting your privacy and for security measures, we ensure to take reasonable steps to identify and authorize you before registering your information and granting you use of the application. Upon use of the Application or the Services, you authorize us to contact you regarding any promotions / notifications pertaining to our services, notwithstanding that your number may be registered in the respective do not call Registry in your jurisdiction.
12. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Mr. Ayush Shroff
Address: M/s.Explorex Technologies Pvt Ltd
Service Road, 2nd Floor, DVK Spaces.2 13th Cross, Dr Puneeth Rajkumar Rd, 6th Sector, HSR Layout, Bengaluru, Karnataka 560102
Phone: +91 6364462411
Time: Mon to Sat (9:00 to 18:00)
Explorex Technologies, Inc.
2261 Market Street #4324
San Francisco, CA 94114
Explorex Technologies Pvt Ltd
Service Road, 2nd Floor, DVK Spaces, 13th Cross,
Dr Puneeth Rajkumar Rd, 6th Sector, HSR Layout,
Bengaluru, Karnataka 560102